Configuring E-Mail Account on Thunderbird

You can configure your email client software (eg., Thunderbird), for using your E-mail account by following the steps below:


1. Open Mozilla Thunderbird.

2. Click on Email under Create a new account:


3. Click on Skip this and use my existing email account.


4. Enter your name, email address and password in the respective fields. Then click continue.


5. Now Thunderbird automatically detects email hosting settings for your account. If you wish to change these settings or verify them, click on Manual config. Else you can click Done.


6. Enter the following settings in the respective fields.


  • Select IMAP or POP3 from the dropdown menu.
  • Port: 143
  • Authentication: Encrypted Password



  • Port: 587
  • Authentication: Encrypted Password
  • Under Server hostname for both incoming and outgoing, enter the MX record of the domain. Usually, this will be of the form

Please note that 'Incoming mail server' & 'Outgoing (SMTP) email server' will be normally '' for Plesk hosting.

If you have hosted your mails in 'Hosted Exchange' or Icewarp Merak Mail, then SMTP settings will be different.

In case if you are not sure about your SMTP settings, submit a Trouble Ticket to Bytehouse through your ControlCentre or ClientArea.


Click Done.



7. Now, if your domain is using self signed SSL certificate, the following warning message will appear. You can safely ignore this warning message and click on Confirm Security Exception.


8. Also, when you are sending mail for the first time from this configured account, the following warning message will appear. You can safely ignore this warning message and click on Confirm Security Exception.


Last update:
2016-03-23 06:59
Bytehouse Technical Support
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