There are a few steps you can take to purchase a RAM upgrade and here are steps that you should take:
1) Log into your control centre at https://control.bytehouse.co.uk and follow the steps given below
2) Ensure that you select the correct "subscription" on the top right corner of the control centre screen
3) Under "Store" click on "Buy Resources"
4) Scroll down to "SLM memory limit". Against "New Limit" click on the arrow on the right side to increase the limit of RAM to the next level in "MB"
5) Click on the button "Next" on the bottom right corner of the same window to proceed
If you need further assistance regarding RAM upgrades, contact our experienced representatives at www.bytehouse.co.uk/contact.