Server rejecting emails sent from Bytehouse Exchange email accounts due to wrong/incorrect spf record


 

Following error may occur when sending emails from domains with incorrect spf record.

===
lnx01.abcd.com rejected your message to the following email addresses:

user@domain.com (user@domain.com)
A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk.

lnx01.abcd.com gave this error:
192.168.20.56 is not allowed to send mail from example.com. Please see http://www.openspf.net/Why?scope=mfrom;identity=user@example.com;ip=192.168.20.56
===

If a domain hosted in bytehouse exchange is using spf record, then it should contain "include:spf.serverdata.net" and "a:mailers.bytehouse.co.uk". If domain is not using spf, then there is no need to add spf record

If domain contains spf record, you can add spf records in the following format.

Eg: "v=spf1 +a +mx a:mailers.bytehouse.co.uk include:spf.serverdata.net -all"


If you experience any issues or if you need assistance in adding the spf records, please contact Bytehouse Technical Support.

Last update:
2015-06-30 09:11
Author:
Bytehouse Technical Support
Revision:
1.0
Average rating:0 (0 Votes)

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