Steps to connect Outlook 2011 or Microsoft Entourage 2008 EWS the Exchange Server

Please follow instructions below to configure Exchange account in Outlook 2011 for MAC.

    1. Open Outlook and navigate to Tools > Accounts

    1. In the Accounts window, click the plus sign (+) in the lower left-hand corner and choose Exchange.
    2. In a new window, fill in the following fields, then click Add Account.
        • E-mail address: Enter your primary email address (UPN) for your Exchange mailbox.
        • Method: Select User Name and Password.
        • User name : Type your primary email address.
        • Password: Type your mailbox password.

    1. Outlook will attempt to determine settings for the new Exchange account automatically.
        • If an Autodiscover record is configured for the domain name, Outlook will determine settings automatically. You will get a prompt such as the one below. Select the option Always use my response for this server and click the Allow button.

      • If no Autodiscover record exists for the domain, Outlook 2011 will prompt you for the server name. Please type in one of the following values:
        • Default value:
        • West Site:
        • East Site:

  1. To perform Global Address List lookups, you need to configure Directory Service. To do this, navigate to Outlook > Tools > Accounts, select the newly created Exchange account, and click the Advanced  button in the lower right-hand corner of the window.

  • In the Server section, under Directory service:
    • Make sure that the Override default port and Login with my Exchange account credentials options are selected.
    • The option Use SSL to connect (recommended) should be checked.
    • Change the port number to 636.
    • Server:
    • Search base: OU=LDR-London,OU=Hosting,DC=exch500,DC=msoutlookonline,DC=net


Last update:
2015-05-06 04:42
Sherin George
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